Back to Search Results
Job Description
- Enable creation and updating of logging standards to streamline dashboard creation and ensure usability of logging repository.
- Drive monitoring requirements to ensure business-service level visibility for all support teams.
- Provides guidance to software engineers related to design patterns that are resistant to failure.
- Communicates effectively with Development and Operation teams to align on requirements, driving SDLC requirements, capabilities, and limitations pertinent to delivering highly resilient applications. Automation
- Responsible for evaluating and implementing orchestration, automation, and tooling solutions to ensure consistent processes and repetitive tasks are performed with a higher level of accuracy and reduced defects.
- Build, implement and advise on recovery tooling to adhere to enterprise standards and/or frameworks.
- Introduce new and impactful technologies to the production support tool chain that help minimize friction for production releases and support, and more quickly diagnose and recover from production incidents. Operational Readiness
- Responsible for availability, proactive monitoring, alerting, capacity planning, performance -reducing latency and increasing efficiency- to include testing for technical platforms.
- Partner with appropriate supporting teams to ensure operational readiness throughout the application lifecycle. Production Support
- Ensure application data flows are accurate and up to date with the objective to increase the knowledge base of all support teams and drive reliability. Facilitates the resolutions of non-application issues such as 3rd party upstream issues, infrastructure issues, storage, database, network, file transfer problems.
- Participate in architectural decisions to ensure software transaction flows are appropriately supported and designed.
- Is an IT infrastructure Subject Matter Expert (SME) and works with Development teams to build to standards that drive the highest levels of availability. Scope of Impact/Influence
- Consults with teams to build standards that drive the highest levels of availability.
- Mentor teams through ongoing development efforts.
- Partner with development teams to adhere to SDLC standards.
- Center of Enablement
- coach and advise about the SRE function working with varies teams and provide real-life examples when necessary.
Job Requirements