As a member of our Identity professional services team, we work with clients to understand and assess their IAM needs and make recommendations on services that the client can provide that align with those needs. Duties will include some combination of research, analysis, design, installation, configuration, testing, documentation, training, knowledge transfer, and support of the client, all in the service of deploying, integrating, and operating Identity solutions.
The Identity Consultant is a client-facing position, with project activities typically including implementing, customizing, and integrating existing open source platforms into client environments. The position requires very strong client-facing consulting abilities, as well as strong technology skills. Some engagements include leading IAM evaluations delivering training, and many include conducting knowledge transfer video sessions/webinars and technical writing (e.g. documentation). The position also requires handling support tickets on open source IAM solutions that Unicon provides support for, which may require being on call with clients to help with consulting needs.
Education and Work Experience
- Bachelor's degree in software engineering, computer science, or equivalent experience
- 5 years of professional experience designing and supporting web-based applications
- Previous experience in end-user or customer-facing technical role(s)